Terms & Conditions

green tree

General Information

This site is owned and operated by Green Tree, registered address: Feddon Hill, Fortrose, Ross-shire, IV10 8SP, Scotland.

If you wish to make an enquiry about our terms and conditions, or if you have any comments or complaints about our website, please contact us at oc.eertneerg|selas#oc.eertneerg|selas

Green Tree has the right to amend these terms and conditions at any time and we recommend that you check them regularly for any changes.

Sale of Goods

All goods remain in the
ownership of Green Tree
until paid for in full.

Third Party Sites

This site may contain links to other Internet sites that are owned and operated by third parties.

We cannot be held responsible for issues concerning the content, copyright or legality of these sites.

We reserve the right to remove links to third party websites at any time.

Use of This Site

By using www.greentree.co you agree to be bound by the terms and conditions set out by us and these will be in immediate effect upon your use of our website.

Privacy

Green Tree is committed to protecting your privacy.

When you place an order with us we need your name, billing address, telephone number, email address, delivery address and credit/debit card details. This information allows us to process your order and contact you about it. We won't share your details with any third parties, however, to fulfil your order we may need to share your name, delivery address and telephone number with our carrier to enable them to deliver your order to you.

Security

Our website uses SSL (Secure Sockets Layer) protocol which encrypts data before it is transmitted across the internet. This provides a very high level of protection.

Ownership of Rights

All rights, including copyright, in and on this website, are owned by Green Tree and its licensors. You may not modify, copy, distribute, reproduce, download or re-post anything on this website for any purpose other than for your own personal, non-commercial use.

Any misuse of this website or its contents, including copying, is prohibited.

Payment

We accept payment by most credit/debit cards and also by PayPal.

Online ordering: We have a fully-integrated, secure (encrypted), online payment gateway which is operated by Total Web Solutions. You can read all about their policies and security measures at www.totalwebsolutions.com

Whether you pay by credit/debit card or by PayPal, we don't at any stage see your payment information when you use this facility.

Telephone orders: If you choose this option, credit/debit card payments are only processed once your order has been prepared for despatch.

In accordance with the latest PCI DSS compliance mandate, we don't, for any purpose, store card data upon completion of your payment transaction and we don't and won't share any of your details with third parties.

We use Worldpay to validate your payment and you can find out more about their policies and security measures at www.worldpay.com

Cancellation

You have the right to cancel your contract with us at any time up to seven working days after the day on which you receive the goods you ordered from us.

Returns & Refunds

Our returns policy does not affect your legal rights under the Distance Selling Regulations or other legislation.

We hope you will be happy with your purchase(s) from us, however, should you be dissatisfied, please contact us within 14 working days at oc.eertneerg|selas#oc.eertneerg|selas

We take great care to ensure that items are in perfect condition prior to despatch.

If an item arrives with you in a damaged state we will happily exchange it or offer you a full refund (including your shipping costs) upon return of the faulty item.

If you no longer wish to keep an item because you have changed your mind about it, we will accept it back from you providing it is in perfect condition, still in its original, undamaged packaging and fit for resale. No reimbursement of the delivery costs or the cost of return will be offered under these circumstances.

If you are returning an item to us, please ensure that it is adequately packaged, please obtain proof of posting, and send the item(s) to:

Green Tree, 35 Feddon Hill, Fortrose, Ross-shire, IV10 8SP Scotland

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